Shipping Policy
Processing Time
Orders are prepared and dispatched within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.
Shipping Method
All orders ship via USPS Priority Mail, which typically delivers within 1–3 business days after dispatch. Every order is packaged discreetly to protect its contents during transit.
Tracking
Once your order ships, you'll receive tracking information so you can follow your package to delivery.
Shipping Area
We currently ship domestically within the United States. If you have a location-specific question, please contact us before placing your order.
Note: Research materials are shipped for laboratory use only. The buyer is responsible for ensuring compliance with all applicable local, state, and federal regulations at the delivery destination.
Lost or Delayed Packages
Once a package leaves our facility, delivery timelines are handled by USPS. If your tracking hasn't updated or your package appears delayed, reach out and we'll help you look into it.
Questions?
For anything related to shipping, please contact our support team.
This policy is a starting template for the design preview and should be reviewed and finalized before going live.